Customer Reviews and Ratings
Customer Rating
4/17/2025 5:24:51 AM
The sales and service team individuals who helped me were great, I believe it was Willis and Victor. Willis helped me correct a billing issue and I was only delayed 1 day from the original estimate. However it was obvious that they were juggling too many calls/chat requests as everytime I called or opened a chat it was Willis answering. I honestly started feeling bad because I called/opened a chat probably 5-6 times just to check on the status or ask a question.
CPU: Intel® Core™ Processor i9-14900KF 8P/16 + 16E 3.20GHz [Turbo 6.0GHz] 36MB Cache LGA1700 [w/o Integrated Graphic] (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 190 @ 1080P / 155 @ 1440P
Call of Duty: Black Ops 6: 235 @ 1080P / 155 @ 1440P
Customer Rating
4/16/2025 5:09:15 PM
Not much to say about service since I didn't really interact with anyone. But the process was all really easy. Had a good sale on the prebuilt computer I got. Was easy to select what I wanted and order it. You guys had it shipped right away. Came nicely packed with everything intact and was able to just pull it out hook it up and had it up and running in no time at all.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: AMD Radeon™ RX 9070 16GB GDDR6 VIDEO CARD (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 240 @ 1080P / 190 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 295 @ 1080P / 170 @ 1440P
Customer Rating
4/16/2025 9:33:29 AM
I'm very happy with my purchase. My PC showed up, quickly and well packaged. Everything worked right out of the box!
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/16/2025 8:31:06 AM
While I prefer to build my own PCs, this the third time I've purchased from CyberPower (it seems to happen about once a decade). Their pricing compared to the competition is always strong, although with inflation and OEM pricing shenanigans no high end PCs are "excellently" priced these days. One disappointment I has was that the web description stated I was ordering a 5080 Founders Edition card and I received a bare bones PNY 5-8- instead, with no notice ahead of time (I see the description has since changed on the website). Functionally it works the same, but it doesn't mesh with the look of my build as well as the Founders card would have. Although well packed, there was also a bit of damage done in shipping. Despite selecting the spray foam option to hold things in place, the plastic CPU shroud of my AIO cooler had popped off, and the GPU had wiggled itself too far out of the slot to register when I tried powering it on. Both were easy enough fixes, but it's disconcerting when your $4k computer comes with a part broken and then doesn't seem to start on first boot. Communication on the status of my order was frequent via email, and it shipped out about a week earlier than scheduled, so no complaints there! While I hope to return to my own builds if the market ever returns to normal, I wouldn't hesitate to order from CyberPower again if I need to order a custom built PC.
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/16/2025 8:10:11 AM
Fan on aio slow. temp runs High. I need to address. ram does not run at speed listed.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GeForce RTX™ 5090 32GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory(Performance Memory by Major Brands)
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 390 @ 1080P / 285 @ 1440P
Customer Rating
4/16/2025 7:30:45 AM
My main feedback for not giving a "firewall 5" rating is my new, high-end (i.e., expensive) computer does not have the basic capability to personalize RGB lighting (to include changing the brightness levels), and the Bluetooth is extremely weak (it disconnects at around four (4) feet). I've spent many hours trying to trouble shoot both issues, but both are still without resolution, even after contacting CyberPowerPC tech support. The PC itself is extremely powerful (AMD Ryzen 7 9800X3D + RTX 5080), but for the amount I paid (about $3,300), I would expect these other annoyances to not exist.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/15/2025 11:39:25 PM
Love our new editing system a ton. I would have the staff work on there customer service skills however over all so happy.
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/15/2025 9:30:02 PM
Only issue in the sales process was asking for card info but then asking to confirm warranty info. Almost missed completing the build as normally I am used to providing my card as last item before confirmation. I’m unfortunately still waiting to use the computer. When it arrived there was not a keyboard (not placed in box) and the glass was severely damaged and the PC had to be sent back. It is still in transit back to your CA facility.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/15/2025 11:59:58 AM
Great pc, no problems so far.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: AMD Radeon™ RX 9070 16GB GDDR6 VIDEO CARD (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 240 @ 1080P / 190 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 295 @ 1080P / 170 @ 1440P
Customer Rating
4/15/2025 4:29:38 AM
Great place to purchase your gaming PC Thank You.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: GeForce RTX™ 4070 SUPER 12GB GDDR6X Video Card (DLSS 3.5) [AI-Powered Graphics](Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 220 @ 1080P / 130 @ 1440P
Customer Rating
4/15/2025 3:19:05 AM
GPU had a dent and spots of what looked like glue.
CPU: Intel® Core™ Processor i9-14900K 8P/16 + 16E 3.20GHz [Turbo 6.0GHz] 36MB Cache LGA1700
GPU: XFX Swift AMD Radeon™ RX 9070 XT Triple Fan Gaming Edition 16GB Video Card(Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 190 @ 1080P / 155 @ 1440P
Call of Duty: Black Ops 6: 235 @ 1080P / 190 @ 1440P
Customer Rating
4/14/2025 11:59:19 PM
Good build for price and specs throught whole design.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/14/2025 11:47:49 PM
Obsessed with this new.pc!
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GIGABYTE GeForce RTX™ 5070 GAMING OC 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/14/2025 4:38:00 PM
easy to select my product, good availability of options to choose from and good price for value. Computer arrived intact and was easy to hook up. Booted up and is running without any issues. Great job!
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/13/2025 6:08:30 PM
Overall good experience, and the sales rep was super helpful with assisting me in correcting a mistake I made I ordering. However, I dislike the FOMO tactics o the site (By this now! On sale today only! Ope, heres the same discount the next day for "different" sale). Also, my build wasn't even started until AFTER the date I was originally given for the expected delivery date. Customizing a build can be a bit awkward, but I'm going to blame the sheer number of options more so than the site, so no points off for that. The big one for me, though, is I paid extra for the professional cable organization and had to redo the cabling upon arrival because everything was just kinda lumped together. To the point that the side panel behind the motherboard was bulging out noticeably. The case I bought has excellent built in cable routing features, so this feels especially egregious. Lastly, some of the "extras" were missing, like manuals for the case and MOBO, and I believe this case was supposed to come with a small bracket that let you mount a couple of SSDs behind the MOBO (I could be wrong about that one though). So, minor complaints and I like what I got, I just definitely won't be paying extra for the cabling in the future.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GIGABYTE GeForce RTX™ 4070 SUPER WINDFORCE 12GB OC GDDR6X Video Card (DLSS 3.5) (AI-Powered Graphics)(Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 220 @ 1080P / 130 @ 1440P
Customer Rating
4/13/2025 8:02:37 AM
other a then bit of delay in providing an order update everything was great
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory(KINGSTON FURY BEAST [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/12/2025 9:03:28 PM
Received the PC Thursday, set it up, but just started gaming today (Saturday) and it is amazing. I checked to make sure everything was included and in place, which it was. It's constructed well and has excellent cable management. Thanks for your help in getting my first computer, if I ever consider purchasing a new desktop in the future I will head towards your company
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) (AI-Powered Graphics)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/12/2025 8:27:56 AM
Website was easy to navigate and products are fairly priced. Quality of build is excellent.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/12/2025 7:22:00 AM
This is the 4th or 5th computer I’ve purchased from CyberPowerPC. I keep coming back because the quality is great and they last for years.
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI]
GPU: GeForce RTX™ 3060 8GB GDDR6 Video Card (DLSS 2.0) [VR Ready](Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Customer Rating
4/11/2025 6:08:44 PM
Lead time is awfully long.
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) (AI-Powered Graphics)
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory (Corsair Vengeance RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 165 @ 1080P / 135 @ 1440P
Call of Duty: Black Ops 6: 210 @ 1080P / 160 @ 1440P