eRMA - Hard Drive Replacement Request

If your computer is in need of a replacement part, CyberPowerPC offers replacement services for components that are under warranty. Please fill out the form as complete as possible and our technician will contact you by phone or email to assist you to complete your RMA process.

Customer # *

Invoice # *

Name *

Phone *

- -

Alternative Phone

Email *

Address *

Symptoms

Hard Drive not detected

Bad Sectors

No Bootable Device Detected

Hard Drive not listed in Windows

Brief description of the problem

Troubleshooting you have already tried

Checked Hard Drive cables

Reformatted and Reinstalled OS

Reinstalled Windows

Other troubleshooting steps you have done

Do you have experience with computer hardware to remove and install the component yourself

YES